REFUND AND RETURNS POLICY

At ECONOVA TIRE RECYCLING LLC, we want you to be completely satisfied with your purchase. If you have any dissatisfaction, we’re here to help! Please read our refund and return policy below.

1. Return Period

You have 7 days from the date you receive your order to request a refund and return any items you wish to return.

2. Return Eligibility

To receive a refund, the following conditions must be met:

The item must be unused and in its original condition as received.

The item must be in its original packaging.

You must provide proof of purchase (receipt or order confirmation).

3. Non-Returnable Items

Some items are non-returnable, including:

Used or worn items.

Items past the return period.

4. Return Process

Initiating a Return:

To request a return authorization, please contact our customer service team at [email protected] or call +1 567 261 7169.

We will provide return instructions. Please include your order number and reason for return in your email.

5. Shipping Costs

You are responsible for the return shipping costs. Shipping costs are non-refundable.

6. Refund Process

After receiving your returned goods, we will inspect them to ensure they meet the above conditions. If they do, we will refund you via your original payment method. Please note that your bank or credit card company may need some time to process and credit the refund.

7. Refund Delays or Omissions

If you have not received your refund within a reasonable timeframe, please check your bank account again. Then, contact your credit card company, as refunds may take some time to be credited. If you have completed the above steps but still have not received your refund, please contact us at [email protected].

8. Changes to this Policy

We reserve the right to modify this refund and return policy at any time. Any changes will be posted on this page, with an updated effective date.

9. Contact Information

If you have any questions about our refund and return policy, please contact us:

Email: [email protected]

Phone: +1 567 261 7169

Address: 720 S SPRING RD

WESTERVILLE, OH 43081

Thank you for shopping at ECONOVA TIRE RECYCLING LLC!